Terms & Conditions

1. Information on how to enter and claim bonus offer form part of these Terms and Conditions of offer. Participation in this promotion is deemed acceptance of these Terms and Conditions.

2. This promotion is open to residents of Australia who are not in any way associated with the promoter or the promotion. Employees and immediate family of the promoter, participating resellers and agencies involved in this promotion are not eligible to participate.

3. To be eligible, consumers must purchase an eligible Brother machine (Eligible Product) from participating stores within Australia between 1st October 2024 to 31st December 2024. Eligible models include: PR680W, STELLAIRE XJ2, QUILT CLUB BQ3100, VE2300, INNOV-IS NV880E, INNOV-IS NV1800Q, INNOV-IS M380D, INNOV-IS A150, AIRFLOW 3000, SDX2250D. Spotlight and Lincraft are non-participating stores. For information regarding participating stores please contact the customer service team via https://info.brother.com.au/offer-sewing/contact-us

4. The number of Gift Boxes for this promotion is limited. Gift Box offer is strictly while Gift Box stocks last. Gift Boxes will be allocated based on the order of eligible claims received.

5. To make a valid claim, consumers must complete and submit an online claim at https://info.brother.com.au/christmas-gift-box-2024/claim by 17th January 2025, or before Gift Box stocks run out - whichever comes first.

6. All claims will be subject to the Promoter’s validation and verification checks. The serial number of the eligible product is required when submitting your claim.

7. There is a limit of one Gift Box per customer. Multiple claims are not permitted.

8. The purchase date is determined by the date printed on the tax invoice submitted as proof of purchase. Any claims or proof of purchase received after the 17th January 2025 will be deemed invalid. Claimants must retain a copy of their tax invoice for all claims as proof of purchase. Failure to produce the proof of purchase for all claims when requested may, in the absolute discretion of the promoter, result in invalidation of a claimant's claims and forfeiture of any right to this bonus offer. The tax invoice must clearly specify the store of purchase, customer's name, tax invoice number and purchase date.

9. The promoter accepts no responsibility for late, lost, damaged, stolen or misdirected deliveries. Incomplete, indecipherable, applications, claims or illegible claims will be deemed invalid.

10. Claimants must be the actual purchaser of the Eligible Product. Claims or registrations by any other person will not be accepted. If there is a dispute as to the identity of a claimant, the promoter reserves the right, in its sole discretion, to determine the identity of the claimant.

11. The promoter's decision is final and no correspondence will be entered into.

12. The promoter collects personal information in order to conduct the promotion. The Gift Box will be shipped to you from Impressm. By submitting your information, you permit Brother to share your information with Impressm to facilitate the delivery of your gift.

13. Unless the claimant un-checks the appropriate box on the online claim form, the promoter, Brother International Australia, may for an indefinite period unless otherwise advised, use the information for promotional, marketing and publicity purposes including sending electronic messages or telephoning the entrant. Claimants should direct any requests to access, update or correct information to the promoter. All claims become the property of the promoter. Privacy policy may be viewed at https://www.brother.com.au/en/contents/privacypolicy

14. It is the responsibility of the claimant to provide the correct address and contact details at the time of claim. Any gift boxes lost in transit due to incorrect addresses supplied will be forfeited. Delivery will be via courier. Gift boxes can be sent to street addresses only.

15. The claimant is to advise if they are under the age of 18 years and provide their guardian’s name and address.

16. The bonus is a gift box of products. The Gift Box includes a floral design Brother Machine Mat, a drawstring bag filled with 20 quilting clips, a glass water bottle, a handy anti-static dusting brush and a custom wrapped Mars chocolate bar. The Gift Box offered cannot be swapped for a different product or upgraded. Brother reserves the right to replace the nominated box contents with contents of equal value.

17. For claims made in October, Gift Boxes will begin shipping from mid November. From November onwards the Gift Box will be sent to eligible claimants approximately 14 working days from receipt of all correct and valid documentation from the eligible claimant. Subject to availability.

18. Except for any liability that cannot be excluded by law, the promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of property); whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the promoter's control); (b) any theft, unauthorised access or third party interference; (c) any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the promoter) due to any reason beyond the reasonable control of the promoter; (d) any variation in the offer value to that stated in these Terms and Conditions; or (e) participation in the offer.

19. Claims are not transferable, assignable or exchangeable for other goods or services.

20. This promotion is strictly while eligible product stocks last. Claims cannot be made on back orders. Should an eligible Brother model become out of stock and will not be received by the customer within the promotional period, the customer is not eligible for a gift with purchase, even if a deposit has been paid. Layby orders must be paid in full and the customer must take receipt of their eligible product to qualify for the gift.

21. This offer cannot be combined with any other promotional offer. This includes special corporate deal pricing or government pricing.

22. This offer does not apply to rental or leasing agreements nor to refurbished, seconds or second hand sales.

23. The Promoter is Brother International (Aust) Unit 2 / 51 Eastern Creek Drive Eastern Creek, 2766, NSW. (A.B.N.17 001 393 835).